Introduction

ZAK Fabrics ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

When you place an order or interact with our website, we may collect the following information:

• Full name and contact details (phone number, email address)
• Shipping address including city and postal code
• Order details, including items purchased and payment method
• Payment receipts or transfer screenshots you upload
• Any additional information you choose to provide

How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders
• Communicate with you about your order via WhatsApp, email, or phone
• Verify payments and prevent fraudulent transactions
• Improve our products, services, and website experience
• Comply with applicable legal obligations

Sharing Your Information

We do not sell or rent your personal information. We may share details with trusted third parties strictly to complete your order — for example, courier partners for delivery or payment processors for transaction verification.

Data Security

We take reasonable measures to protect your information from unauthorised access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us through our official social channels or WhatsApp.

Contact Us

If you have any questions about this Privacy Policy, please reach out to us via our social media channels listed in the footer.